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Corporate Web Hosting FAQ

  1. What is a Web page?
    A Web page is like an interactive electronic billboard that people can access from their computers. It allows the owner of the Web page to disseminate information and promote his marketing message internationally, 24-hours a day, 365 days a year, to people who view his Web page on their computers. And unlike ordinary print ads, a web site is interactive. The visitor to the site can offer suggestions, place orders, request further information, and access the information he wants with a few keystrokes and mouse clicks. Another advantage over normal print ads is that you can change, add or delete information as often as you wish.
  2. What is Web Hosting?
    Web Hosting refers to having your Web site located on one of Pacific Internet's Web servers. The servers are connected to Pacific Internet's high-speed backbone. Because Pacific Internet owns the servers, you don't have to do any system administration. You are responsible for maintaining only the contents of your web page.
  3. What is Corporate Web Hosting?
    Corporate Web Hosting refers to having your Web site located on a Pacific Internet Web server that is shared with other customers. This is aimed at small to medium business whereby you enjoy the full functions of the Web server at a reasonable price.
  4. What server platforms and operating systems do you support?
    We support both NT and Unix Web hosting; Microsoft FrontPage and Netscape softwares. Currently, we are running Apache Web server on top of Solaris operating system and IIS on Windows NT 4.0 or higher. Pacific Internet also provides customized Web Hosting for customers who prefers tailored Web sites or who have unique needs.
  5. Why Pacific Internet Web Hosting Service?
    Our Web Hosting Service is an advanced World Wide Web hosting service that gives your company 24-hour interactive presence on the global Internet. We see Internet access as only a part of a total solution. That's why we incorporate the latest technologies and the true power of the Internet by offering your company a complete solution to maximize your market potential.
  6. Why is Web Hosting necessary?
    The Internet offers a whole new generation of practical business solutions that is changing everything from the way companies communicate to how they market their products. To establish business on the Internet, Pacific Internet can help your company to set up and manage your Web sites, and also deliver your Web pages to enhance your marketing plans.
  7. How does a Web page work?
    When someone accesses a Web page from his computer, a signal is sent to another computer which may be tens, hundreds or thousands of miles away to upload a file. The contents of that file (in HTML format) are then transmitted to and become visible on the user's computer screen. This means that not only can local clients access your site, but also that people in other countries can find out about your business before they even arrive in Singapore.
  8. Who will see my company's Web page on the Internet?
    Pacific Internet provides free advertising link on our Business Web Sites Directory. Anyone with a computer who knows the address of your Web page maybe through our Business Web Sites Directory or using one of the Web's search engines, will be directed to your Web page.
  9. How will people who are not at their computers learn about my company's Web page?
    The best way for people to learn about your Web page is for you to publicize your presence on the World Wide Web. This can be done in different ways. You can put your Web page address on your letterhead, on your business cards, in display ads that you run in traditional print media, and in any other promotional materials you disseminate. Your business might also consider sending out a press release announcing that you have a Web page. In addition, anyone whose Web browsing lands them on the home page for Pacific Internet Business Web Sites Directory will be able to click on an HTML link which takes them to your Web page. If you wish to be visible at the top of Pacific Surf, you can pur chase advertising space on a "banner" which sits at the top of our home page.
  10. How can Pacific Internet Web Hosting help local company?
    Your company may not be sufficiently staffed to develop and manage a 24-hours a day, 7 days a week Internet network infrastructure. Furthermore, your company may not have the necessary in-house network support and administrations to manage and maintain a Web server. Pacific Internet Web Hosting assures that your information is delivered to the Internet quickly and reliably by providing all the computing resources and direct Internet connection you need. In addition, by combining Web Hosting with one of Pacific Internet's Internet access accounts, you can have a total electronic communications package.
  11. What advantages does a Web page have over traditional print media with regard to the standard public relations and marketing functions for my company's products or services?
    A Web page is an interactive device that does not utilize paper, ink or postage (all of which keep rising in cost). It is accessible around the clock and around the world and yet, it does not end up in the garbage. In contrast to traditional print media, a Web page is not limited by traditional parameters of column space or time-sensitive deadlines. The Web's contents can evolve over a period of time and it can be revised at minimal cost. Most important of all, a Web page does not compete for space. You reach a captive audience seated in front of a computer monitor and reaches a target audience that wants to read your message. It is indeed a cheaper and practical solution for today's business.
  12. What about all the new technology that's supposed to be available on the Web? Shouldn't sound and video clips be included in my company's Web page?
    Not necessarily. You don't want to overwhelm your audience. Nor do you want to have them cooling their heels while large files are loading. You must think of yourself as an information provider who will deliver clear and concise information in the compute r screen's equivalent of "sound bites." Of course, if you need sound and video, you can do that, too. It's a good idea to keep the main page clean and quick loading, but you can install links to more extensive information if you wish.
  13. If the software is available to the public, why shouldn't my company create our own Web page?
    Do you really want to reinvent the wheel? Most companies would not want to create their own advertisements, likewise, we suggest leaving things to the experts to create marketing oriented Web sites. Pacific Internet's design team consists of skilled professionals with years of experience in both marketing development and computer systems integration. We will provide the exposure your organization needs without the worry of security. We will provide you with Web pages that you can be proud of and profit from. Of course, if you do have the expertise and the time to design and maintain your page yourself, you can do so. However, in many cases Pacific Internet can provide a quicker, more cost effective solution.
  14. Will my company's Web pages take longer to load than others because of limited bandwidth or network capacity?
    By tapping on Pacific Internet's multi-tier Internet backbone, multiple international circuit and advanced router technology, you will instantly access the bandwidth needed for true, real time multimedia Web service. Since Pacific Internet's Web server is directly connected to our backbone, you won't experience the poor performance associated with limited bandwidth or network capacity. Unless your Web pages contain large graphics files, then it will take longer to loa d than others. The traffic at that site can slow things down considerably if a Web page is located on an extremely busy URL.
  15. How much will a Web page cost?
    That depends on how much programming work is required and how much disk storage space your data requires. The more graphics you include in your Web page, the more expensive the programming costs will be.
  16. What does my company's media dollar really buy?
    Your company's media dollar buys a presence in Internet which allows your information to be accessed on a 24-hour-a-day, 365-day-a-year basis. The audience you reach is a captive audience that is interacting with your information while watching it appear on a computer screen. On top of this, you can get 24 hours monitoring service, powerful Web server with backup services, monthly Web site usage reports, customized domain name, free advertising link on Pacific Internet's Business Web Sites Directory and direct connection to our high speed backbone.
  17. How soon will my company see results?
    The results you get are totally dependent on how easy you make it for people to find your Web page and how intensely you promote your presence on the Web. To get the best possible results, you may want to build a continuing relationship with users which causes them to come back to your Web page on a regular basis to discover "what's new".
  18. How to build a continuing relationship with users which causes them to visit my company's Web page?
    Find ways to keep people coming back to your Web page. Make periodic changes in your page. Let people know what's new about your company. Run contests where you offer prizes to people who submit the best entry. Encourage people to send you their opinions about your product or communicate with you via e-mail. Then use the e-mail addresses to build a database of people who have shown an interest in your product. These can be used for broadcast e-mail messages the same way you would send out a press release.
  19. Is there a way to purchase advertising space on other Web sites that will draw customers to my company's Web page?
    Pacific Internet has advertising "banners" at the top of the page. These banners allow you to purchase advertising space which features an icon with a graphics image. Clicking on the icon activates an HTML link which takes the Web browser to your Web page.
  20. How much is 1 MB?
    The size of your files depends on the graphic intensity on that page. Other elements such as CGIs, sound clips, animations and such can also result in larger file sizes. A good Web designer should be able to give you an estimate of how much space you will need to construct your site.
  21. Who can I contact if I have any queries?
    You may email your queries to "ADDRESS"

 

 

 
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