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Corporate Web
Hosting FAQ
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- What
is a Web page?
A Web page is like an interactive electronic billboard that
people can access from their computers. It allows the owner of
the Web page to disseminate information and promote his
marketing message internationally, 24-hours a day, 365 days a
year, to people who view his Web page on their computers. And
unlike ordinary print ads, a web site is interactive. The
visitor to the site can offer suggestions, place orders,
request further information, and access the information he
wants with a few keystrokes and mouse clicks. Another
advantage over normal print ads is that you can change, add or
delete information as often as you wish.
- What
is Web Hosting?
Web Hosting refers to having your Web site located on one
of Pacific Internet's Web servers. The servers are connected
to Pacific Internet's high-speed backbone. Because Pacific
Internet owns the servers, you don't have to do any system
administration. You are responsible for maintaining only the
contents of your web page.
- What
is Corporate Web Hosting?
Corporate Web Hosting refers to having your Web site
located on a Pacific Internet Web server that is shared with
other customers. This is aimed at small to medium business
whereby you enjoy the full functions of the Web server at a
reasonable price.
- What
server platforms and operating systems do you support?
We support both NT and Unix Web hosting; Microsoft
FrontPage and Netscape softwares. Currently, we are running
Apache Web server on top of Solaris operating system and IIS
on Windows NT 4.0 or higher. Pacific Internet also provides
customized Web Hosting for customers who prefers tailored Web
sites or who have unique needs.
- Why
Pacific Internet Web Hosting Service?
Our Web Hosting Service is an advanced World Wide Web
hosting service that gives your company 24-hour interactive
presence on the global Internet. We see Internet access as
only a part of a total solution. That's why we incorporate the
latest technologies and the true power of the Internet by
offering your company a complete solution to maximize your
market potential.
- Why
is Web Hosting necessary?
The Internet offers a whole new generation of practical
business solutions that is changing everything from the way
companies communicate to how they market their products. To
establish business on the Internet, Pacific Internet can help
your company to set up and manage your Web sites, and also
deliver your Web pages to enhance your marketing plans.
- How
does a Web page work?
When someone accesses a Web page from his computer, a signal
is sent to another computer which may be tens, hundreds or
thousands of miles away to upload a file. The contents of that
file (in HTML format) are then transmitted to and become
visible on the user's computer screen. This means that not
only can local clients access your site, but also that people
in other countries can find out about your business before
they even arrive in Singapore.
- Who
will see my company's Web page on the Internet?
Pacific Internet provides free advertising link on our
Business Web Sites Directory. Anyone with a computer who knows
the address of your Web page maybe through our Business Web
Sites Directory or using one of the Web's search engines, will
be directed to your Web page.
- How
will people who are not at their computers learn about my
company's Web page?
The best way for people to learn about your Web page is
for you to publicize your presence on the World Wide Web. This
can be done in different ways. You can put your Web page
address on your letterhead, on your business cards, in display
ads that you run in traditional print media, and in any other
promotional materials you disseminate. Your business might
also consider sending out a press release announcing that you
have a Web page. In addition, anyone whose Web browsing lands
them on the home page for Pacific Internet Business Web Sites
Directory will be able to click on an HTML link which takes
them to your Web page. If you wish to be visible at the top of
Pacific Surf, you can pur chase advertising space on a
"banner" which sits at the top of our home page.
- How
can Pacific Internet Web Hosting help local company?
Your company may not be sufficiently staffed to develop
and manage a 24-hours a day, 7 days a week Internet network
infrastructure. Furthermore, your company may not have the
necessary in-house network support and administrations to
manage and maintain a Web server. Pacific Internet Web Hosting
assures that your information is delivered to the Internet
quickly and reliably by providing all the computing resources
and direct Internet connection you need. In addition, by
combining Web Hosting with one of Pacific Internet's Internet
access accounts, you can have a total electronic
communications package.
- What
advantages does a Web page have over traditional print media
with regard to the standard public relations and marketing
functions for my company's products or services?
A Web page is an interactive device that does not utilize
paper, ink or postage (all of which keep rising in cost). It
is accessible around the clock and around the world and yet,
it does not end up in the garbage. In contrast to traditional
print media, a Web page is not limited by traditional
parameters of column space or time-sensitive deadlines. The
Web's contents can evolve over a period of time and it can be
revised at minimal cost. Most important of all, a Web page
does not compete for space. You reach a captive audience
seated in front of a computer monitor and reaches a target
audience that wants to read your message. It is indeed a
cheaper and practical solution for today's business.
- What
about all the new technology that's supposed to be available
on the Web? Shouldn't sound and video clips be included in my
company's Web page?
Not necessarily. You don't want to overwhelm your
audience. Nor do you want to have them cooling their heels
while large files are loading. You must think of yourself as
an information provider who will deliver clear and concise
information in the compute r screen's equivalent of
"sound bites." Of course, if you need sound and
video, you can do that, too. It's a good idea to keep the main
page clean and quick loading, but you can install links to
more extensive information if you wish.
- If
the software is available to the public, why shouldn't my
company create our own Web page?
Do you really want to reinvent the wheel? Most companies
would not want to create their own advertisements, likewise,
we suggest leaving things to the experts to create marketing
oriented Web sites. Pacific Internet's design team consists of
skilled professionals with years of experience in both
marketing development and computer systems integration. We
will provide the exposure your organization needs without the
worry of security. We will provide you with Web pages that you
can be proud of and profit from. Of course, if you do have the
expertise and the time to design and maintain your page
yourself, you can do so. However, in many cases Pacific
Internet can provide a quicker, more cost effective solution.
- Will
my company's Web pages take longer to load than others because
of limited bandwidth or network capacity?
By tapping on Pacific Internet's multi-tier Internet
backbone, multiple international circuit and advanced router
technology, you will instantly access the bandwidth needed for
true, real time multimedia Web service. Since Pacific
Internet's Web server is directly connected to our backbone,
you won't experience the poor performance associated with
limited bandwidth or network capacity. Unless your Web pages
contain large graphics files, then it will take longer to loa
d than others. The traffic at that site can slow things down
considerably if a Web page is located on an extremely busy
URL.
- How
much will a Web page cost?
That depends on how much programming work is required and
how much disk storage space your data requires. The more
graphics you include in your Web page, the more expensive the
programming costs will be.
- What
does my company's media dollar really buy?
Your company's media dollar buys a presence in Internet which
allows your information to be accessed on a 24-hour-a-day,
365-day-a-year basis. The audience you reach is a captive
audience that is interacting with your information while
watching it appear on a computer screen. On top of this, you
can get 24 hours monitoring service, powerful Web server with
backup services, monthly Web site usage reports, customized
domain name, free advertising link on Pacific Internet's
Business Web Sites Directory and direct connection to our high
speed backbone.
- How
soon will my company see results?
The results you get are totally dependent on how easy you
make it for people to find your Web page and how intensely you
promote your presence on the Web. To get the best possible
results, you may want to build a continuing relationship with
users which causes them to come back to your Web page on a
regular basis to discover "what's new".
- How
to build a continuing relationship with users which causes
them to visit my company's Web page?
Find ways to keep people coming back to your Web page.
Make periodic changes in your page. Let people know what's new
about your company. Run contests where you offer prizes to
people who submit the best entry. Encourage people to send you
their opinions about your product or communicate with you via
e-mail. Then use the e-mail addresses to build a database of
people who have shown an interest in your product. These can
be used for broadcast e-mail messages the same way you would
send out a press release.
- Is
there a way to purchase advertising space on other Web sites
that will draw customers to my company's Web page?
Pacific Internet has advertising "banners" at
the top of the page. These banners allow you to purchase
advertising space which features an icon with a graphics
image. Clicking on the icon activates an HTML link which takes
the Web browser to your Web page.
- How
much is 1 MB?
The size of your files depends on the graphic intensity on
that page. Other elements such as CGIs, sound clips,
animations and such can also result in larger file sizes. A
good Web designer should be able to give you an estimate of
how much space you will need to construct your site.
- Who
can I contact if I have any queries?
You may email your queries to "ADDRESS"
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